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Answers to common questions, and a real person at the other end of an email if you need one.
Frequently asked questions
How do I use Milk Stash?
Milk Stash is part of Plumi Pro. Add milk you already have or choose Fridge or Freezer when logging pumping. When logging a bottle, choose Fridge or Freezer under “From the stash” to deduct the amount. Open Milk Stash to see your batches, correct the count or print QR batch labels. Scan a label to open that bag’s bottle form with its current remaining amount; saving the bottle deducts from that bag. See the Milk Stash guide.
Can I add photos, and who can see them?
Yes. Photo attachments are included in Free. Take a photo or choose one from your library when adding an entry. Your baby’s profile photo and entry photos stay on the device that added them and in your own optional backups. They are never uploaded to Plumi servers and do not sync to your other devices or caregivers, even with Pro. To move them to a new phone, restore your backup.
Can I log from ChatGPT?
Yes, for free. In ChatGPT, open Plugins, search for Plumi and tap Install plugin. Then type @Plumi and describe what happened, for example a feed, a nap and a diaper in one message. Plumi prepares the entries; tap Add to Plumi to review and save them in the app (version 1.3.2 or later). The plugin can’t read your journal. See Plumi in ChatGPT.
How do I log with Siri?
With Plumi Pro, say “Hey Siri, log bottle in Plumi”, “Hey Siri, log diaper in Plumi” or “Hey Siri, start sleep timer in Plumi”. Siri asks for the details it needs. You can also stop timers and ask about the last feed or diaper. Find example phrases in Settings → Siri. Siri bottle logging does not deduct milk from the stash; choose the stash source when logging in the app.
How do I get started?
Download Plumi, open it and add your baby’s name, birthday and an optional photo. You can start logging on the Today screen without an account.
Do I need to create an account?
Local care tracking needs no account. Sign in with Apple or Google to purchase, restore or use Pro, including sync and sharing. Existing purchases made without signing in can be restored after signing in.
How do I back up or move my data to a new phone?
If iCloud Drive backup is enabled, Plumi keeps encrypted backups in your private iCloud account. Restore a backup from Settings → Backup. Pro sync is separate: sign in on a new device and enable sync to download your synced records.
Is my baby’s data private?
Care records stay on your device by default. Optional Pro sync and partner sharing encrypt them before upload so we cannot read their contents. iCloud backup, book lookup, sign-in and subscription services also use the internet. There are no ads or tracking SDKs. See our Privacy Policy for the full picture.
How do I cancel my Pro subscription?
Subscriptions are managed by the App Store. On your iPhone, go to Settings → your name → Subscriptions → Plumi, and tap Cancel. You’ll keep Pro until the end of the period you’ve paid for.
How do I delete my data?
Delete individual entries or baby profiles in the app. With Pro sync enabled, those deletions sync to connected devices. Deleting the app removes its local copy; it does not delete your account, server records or optional iCloud Drive backups. Delete your account from Settings → Account, and manage backups separately in your iCloud storage. See the Privacy Policy.
Can I track more than one baby?
Yes, with Plumi Pro. Add as many baby profiles as you like and switch between them in a tap. Each baby keeps its own logs, checklists, and settings.
Didn’t find your answer? Email support@plumi.app and we’ll get back to you.