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We're a small team and we read everything. Pick the inbox that fits and we'll get back to you.
Before you write
The Help Center answers the questions we get most: getting started without an account, iCloud backups and moving to a new phone, how Pro sync and family sharing work, cancelling a subscription and deleting your data. The pricing page lists exactly what is free and what Pro adds.
Reporting a bug? Tell us your iPhone model, iOS version and what you tapped just before it happened. Feedback sent from inside the app (Settings, then Send Feedback) attaches the technical details described in our Privacy Policy, so it is usually the quickest route. We never ask you to email your baby's care records.
Journalists and reviewers can find logos, screenshots and product facts in the media kit, and the editorial standards explain how our baby care guides are researched and corrected.
Response time
We aim to reply within a couple of business days. Thanks for your patience. Every message reaches a real human.